Terms of service

Effective Date: 13 January 2026

Welcome to DOREA & Co.. By visiting or making a purchase on our website, you agree to the following terms and conditions. These Terms of Service ensure a seamless, safe, and enjoyable experience for you while helping us provide the highest standard of quality and care.

1. General Information

DOREA & Co. specialises in faith-inspired jewellery designed with elegance and meaning. All products, images, descriptions, and content on this website are the property of DOREA & Co. and are intended for personal use only. Unauthorised use is prohibited.

2. Orders & Payment

  • All orders are subject to acceptance and availability.

  • Prices are displayed in GBP (£) and include applicable taxes unless otherwise stated.

  • Payment is required at the time of purchase. We accept major credit/debit cards and PayPal.

  • By providing payment information, you confirm that you are authorized to use the chosen payment method.

3. Shipping & Delivery

  • Shipping times are estimates and may vary depending on location and courier.

  • We are not responsible for delays caused by carriers or circumstances beyond our control.

  • Risk of loss or damage passes to the customer upon delivery by the carrier.

4. Returns & Exchanges

We want you to love your jewelry. Please review our separate Refund & Return Policy for details. In summary:

  • Returns must be requested within 14 days of delivery.

  • Items must be unused, undamaged, and in their original packaging.

  • Customised or engraved items are non-returnable unless faulty.

5. Product Information

We make every effort to display our products accurately. However, due to variations in lighting, screen settings, and materials, we cannot guarantee exact color or finish. All product measurements are approximate.

6. Intellectual Property

All content on this website, including text, images, designs, logos, and product names, is owned by DOREA & Co. or used with permission. You may not reproduce, distribute, or create derivative works without written consent.

7. Privacy

Your privacy is important to us. Personal information collected during your purchase or while visiting our site is handled in accordance with our Privacy Policy, which you can review on our website.

8. Limitation of Liability

DOREA & Co. strives for excellence, but to the extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential losses.

  • Damages caused by misuse of our products.

  • Delays or issues with shipping carriers.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. By using this website, you consent to the jurisdiction of the courts of England and Wales for any disputes.

10. Changes to Terms

DOREA & Co. reserves the right to update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date.

11. Contact

For any questions regarding these Terms of Service or our policies, please contact us at:
Email: hello@doreaandco.com

Thank you for choosing DOREA & Co.
We are honoured to create jewellery that inspires faith, elegance, and lasting memories.